“First class product with first class support and when I ordered additional items they arrived just as stated. This has been a very positive experience and would highly recommend Tuin as a company of choice. The Yorick log cabin looks outstanding.”
“Firstly I ordered the Yorick over the Website without any discussions with the team at Tuin, however the delivery date was provided within the time frame as per website advice, I have read lots of the reviews regarding Tuin and the delivery process as this was a major factor in my decision along with the quality of the product which to be honest has never really been questioned on the reviews. I received a phone call at work from the delivery driver who said he was about 30 minutes away, the road leading up to my street and area is not the largest so I arranged to meet the lorry driver at the nearest main road about half mile away, this was no problem to the lorry driver, he even jumped in my car to go for a reccy of the road to my house. I'll get down there no problem was his answer, I have lived there 15 years and have never seen an articulated lorry pass down this street, sure enough he got to within 100 yards of my house which then enabled him to use the forklift machine (which was not behaving itself) to drop the cabin outside my house. The driver was a pleasure to deal with and could quite easily have made a fuss. I built the cabin in the next break in the weather which happed to be a lovely day, after a good hour of unpacking and placing I noticed my logs were not numbered, the instructions as most have said are rubbish, there is a picture of the complete cabin which I used to build the cabin, the whole main structure without the T&G roof was up in 5 hours on my own, the roof another half day & facia which I did need assistance with due to the length, this was the hardest part as there are no heights or information as to what height this is set at, the only issue I can see is the gap required above the windows for expansion is over 40/50mm, seems strange when you have double glazed windows then 50mm gap with only facia stopping the wind? i assume soft insulation material could be packed in. Overall quite an enjoyable experience except the rain installing the roof. One point that I would say is very important, the base must be 100% level as best possible, you will have issues with gaps above the windows if not believe me. I have just started the process of painting with the clear protected paint which is very expensive @ 400 and looks quite a bit of work to do the 3 coats. Overall Tuin have delivered the cabin & paint when they said, the cabin is very well made and the delivery driver as said before was excellent.”
“Excellent Product and Excellent service from Tuin. From delivery through to the build the whole process has been faultless. The delivery driver turned up exactly when he said he would and was extremely helpful, setting the pallet down where I requested without question. The pallet comes securely packed and properly sealed. The build was relatively easy with the whole construction (apart from the EDPM roofing material) only taking two of us a day. The hardest part of the whole process was carrying all of the wood 60m from the front of the house to the end if the garden, luckily I called in a couple of willing friends and we had it done in a few hours. The EDPM took another half a day to get laid out on the roof and properly glued. This is a minimum of a two person job as the rubber is extremely heavy and quite difficult to move around once on the roof. As mentioned in other reviews on the website, the instructions are not great, however as long as you can use a tape measure and have taken the time to watch the blog videos they won't cause you a problem. Only things left to do are treat the wood (I have opted to use Sadolin in Gossamer Blue) and lay the floor (still waiting for my delivery of 40mm Celotex). In summary, this is a excellent product for the money and I would highly recommend both the Yorick cabin and Tuin as a company without hesitation.”
“I recently took delivery of my new summer house, I was away on business when the delivery was scheduled and left it to my contractor to work with Tuin to ensure safe delivery on site. Everything has gone well, the construction was made easy by the logical lay out of the packs, I am lucky in that I have a large space which helped me during the construction. I am now looking forward to some better weather to enjoy the summer house.”
“Would recommend. Excellent advice on wooden base prior to order - thanks Richard - it's good to use the material available on the web site to learn. Delivery worked well being dropped off when & where I wanted. Once unpacked, this takes a considerable time, the plans were easy to follow step by step. A couple of questions I had during the build were answered, via e-mail, quickly and thoroughly, with some additional fasteners supplied. EDPM went on well and feels very durable, so would recommend this for the roof. Recommended paint calculation at 20 sq me per 2.5L tin is about right. Overall very pleased with the cabin. Thanks”
“The Yorrick Cabin is extremely well manufactured and easy to assemble. As the Tuin team say, take your time and follow the instructions and it goes up in no time. The way the Tuin Team communicate is exceptionally good and their intent and actions are very much customer focused. This was evidenced when I experienced a couple of snags, and all were handled promptly and professionally. I have recommended them to many interested friends and do recommend them if you are considering buying from them high quality products and fantastic service. Assembly time for me was as follows (Im an average DIYer and had a friend help, who is more practical) - 2days main structure, tongue and groove roof - 1 day fitting roof and floor insulation*, EPDM and the doors/ handles and locks - 1 day fitting damp proof membrane/ sheet and internal flooring tongue and groove In addition to the standard Yorrick cabin kit, I also ordered (from Tuin) the tanalised profiled foundation beams, 18mm floor kit (it comes with every thing you need), the EPDM roof kit (includes adhesive, but I recommend an extra 500ml tin of contact adhesive too this is more belt and braces, but comes in handy finishing the edges and drainage outlet), flat roof drainage outlet. *I chose to insulate both the floor and roof, which added at least a day to the build. If youre interested, I sourced this from local builders merchants, but to save the hassle I advise talking to the Tuin team to see whether they can supply. Roof 40mm Celotex or equivalent + battens + OSB board. Floor 40mm Celotex or equivalent + battens + damp-proof membrane/ sheet Ive also treated my cabin with Sikkens HLS Plus woodstain (1x base coat) then 'Sikkens Filter 7 Plus as the topcoat (2x). Sikkens is not cheap, but lasts for a long time, is designed specifically for wooden cabins and has a large selection of colours. Be warned though, that with the 3 coats required, it takes a long time, as there is lots of on the underside of the roof and fascias, which takes time. Plan for 2.5 3 long days. In summary, the Yorrick cabin is exceptionally well engineered, to a very high standard and the design makes for a real feature and talking point. Every friend and visitor weve had, including one in high-end property development is highly impressed by the quality and finish. Tuin are also a great company to do business with.”
“I've had to delay taking delivery of the log cabin due to medical reasons, I called Tuin and they rescheduled the delivery without any problem. In fact all dealings with Tuin have been fantastic, great product sold by informative people”
