“We took delivery just before the long bank holiday weekend. We hoped to be able to build it over that three day period. It was quite daunting to see how much wood there was, but once we got it unpacked and sorted out it seemed to make more sense. I was glad I had read all the hints and tips on the website and also watched some of the videos. They helped enormously. They meant that I had a big rubber mallet which was the one tool we used most of all. Myself, my wife and my two young daughters (11 and 13) treated this as a family project and after three busy but fun days we'd built it. Over the next few weekends we've painted it, added a floor, insulation and the roof covering. The neighbours have all commented on how nice it looks and we're very happy with it so far. Overall I think we've made a very good buy and we are all looking forward to using it long into the future.”
“The delivery driver was fantastic, very helpful. It sounds obvious but the load is pretty substantial so you need somewhere set aside to put pallet and then unload all the pieces. Essential to have a solid level base. The instructions were rather vague and could be more precise. Once worked out the construction was straightforward. However, we made a mistake with the door height and still can't work out where we went wrong. It was fine before we installed floor but once that was in the door opening was too low. So we had to cut a section away and raise door frame. Not enough cans of glue to stick roof membrane - 2 mores cans required. Also not enough nails for floor. We painted the garden office once constructed. Advice would be to paint the wooden roof facia before installation as tricky to do this once up. All in all very pleased with the office. It is of high quality and friends and family have been very impressed with it.”
“I spent a lot of time researching and looking for a suitable log cabin and stumbled across Tuin from reading about another companies reviews (Dunster House). Service was brilliant, even down to the delivery driver. I would highly recommend using Tuin's recommended installers. 5 star review, will be buying from Tuin again.”
“This company have been amazing. A1 customer service from start to finish. Thrilled with the cabin, thanks. We had a broken window in transit and Tuin arranged for a replacement to be ordered and fitted immediately. There is always someone on hand to help if required. This is in stark contrast to reviews I have read on other cabin manufacturers so I am very pleased I went with Tuin in the end. The only negative for me on this cabin is that I have to stoop to get in at 6 feet 2 inches whereas other company`s designs have managed to get a higher height at entry level. Thanks to Ben, Richard and Philip the cabin builder for a fantastic service. Dan.”
“Decided to buy from Tuin as the advice blogs suited my knowledge. Buying process for Yorick was unusual as Visa seemed to have failed so I nearly bought 2 cabins! But Karen sorted it out the next day for me. Delivery ran smoothly. Good advise on Richard's blog to ensure base was level and square. Started build 1.00pm. All shell and roof beams in place by 6.30pm. The advise from Richard and Karen answering my email queries was excellent- do they never stop work replies late evening and early morning. Could not believe how easy the build was. Numbered logs makes it a doddle. Following day put on roof tongue and groove but this took longer than expected and rain came in so could not put on insulation boards or EPDM. Need dry day. Was hoping to do floor the next day but as the roof leaks at moment so cannot do floor. All in all happy with purchase. Build is no problem for DIY.”
“The Yorick is a stylish and high quality cabin. We have been very impressed with the build quality. The double glazed windows and doors are also first class. All issues were sorted out very well with Tuin. I would recommend the Yorick”