“This may be a confusing review as I have a lot of positives and a few negatives. First the positives: The log cabin is of exceptional quality, its robust and the pieces go together really well. The product is exceptionally well packaged. I cant believe the whole cabin was in such a small package. Bad points: I was emailed to advised that the cabin would be delivered at some point during the following week. We had people organised to help us build it the following weekend. I received a phone call from the courier on the friday of the week it was meant to be delivered to advise it would be delivered the next week. Turns out the cabin had not even been picked up from Tuin until that Friday so there was no way it could have been delivered on time. I have no issues with the fact it was a later delivery, my complaint is i was not made aware of the delivery problem until the 11th hour.”
“The whole experience from enquiry to delivery cannot be faulted. The delivery driver should have a special mention for going literally the extra mile and getting the packed cabin to a difficult to get to spot. The cabin is fantastic quality and really was a doddle to erect. everyone who has seen it is impressed with the quality. I hope to purchase another soon and won't be looking anywhere else.”
