“I have given the Tuin company a five star review because we have been delighted with the service from ordering to delivery. We have also been pleased with the step-by-step guide provided to build our house and are looking forward to constructing it. When the house was delivered it was placed in the front of our home allowing us to be able to park both our cars. The delivery driver was very helpful. We have also been pleased with the customer service throughout the process of ordering and talking to the staff was proven to be very helpful enabling us to receive the goods perfect for the size in our property .”
“Looked around at many different sites and thicknesses at this was by far the cheapest for size and log thickness. With free shingles as well. Had a phone call a week before the delivery to arrange day and time and was delivered as stated. Preparing the base was by far the most time consuming part of the project, but does make life easier having a good one. Me and my dad built this cabin in about 5 hours with very little experience. Just make sure you read all the advice on the website before you start, it really helped me. Instructions were adequate and all logs are numbered so can't really go wrong when building. The only problem we had was there was one front short log missing, but there were some spares on the pallet so we just cut one down, so no problems. It took a further 4 hours to put the shingles on and are very good quality. Just now need to put the floor in which I purchased separetly. Everyone comments on how good it is and what excellent value it is. Will add some photos when it's fully complete inside and out.”
“We recently purchased the Summertime Log Cabin, and from the very start of the order the service has been great. We had lots of comminication from Tuin, to confirm our order right through to delivery. The guy who delivered our cabin was fab. We live on a lane and access is through the back of the property in an even smaller lane. This was no problem, the cabin was delivered and left right where we wanted. The cabin was packaged really well, and went together well. Great quality. Overall fantastic service from start to finish.”
“Order process well straight forward and emails aplenty from Tuin. Asked for the delivery to be held back which they did with no problems. Delivery to the house which I thought would be a problem turned out to be fine, (low bridges, small and busy roads). The driver was really helpful and professional. Because of the snow and general bad weather we have been experiencing recently only just finished the base (spend as much time as you can to get it right, will make for a easier build). Only a third completed so far but I am glad to say all going well. Great timber, great company and a good price makes for a overall excellent experience. Although there are instructions and video's online, like the majority of companies out there the instructions which came with the cabin are very average. All in all very happy with my new nearly complete cabin.”
“This is a superb product, very easy to build (only took a day to build and a morning to shingle) and I would recommend to anyone looking for a quality log cabin. Ive already had people round admiring it! Ordering and delivery was easy with no problems. Very happy with the result and at a very good price. Would recommend this product and company.”
“Very pleased with the log cabin, easy to assemble, it took a day for two of as to do it. I had a call a week before delivery and another one from the driver on the day. The lorry arrived by the minute, the driver was very helpful and professional. Highly recommended.”
“What an absolutely fantastic product, well made, easy to construct and fabulous value for money. One comment, all your emails went in my spam, so I was slightly surprised when a charming Dutch lorry driver rang to say he was parked outside my house.”
“Delivered on time and the driver couldn't have been more helpful. Unpacked and built in the same day just by myself. Next day shingles and insulation and doors fitted. Third day Sikkens wood stain on first coat as I was going away the next day. The quality is first class and the neighbours are amazed just how easily it was built and the quality of it. If you want a log cabin, these are amazing and should last a very long time. The only minus was the nails for the roof and shingles were missing,but I purchased them locally as I couldn't wait for them to come by post, but I'm sure that they will be waiting for me when I return home tomorrow. Two more coats of Sikkens this weekend plus the floor and it will be finished.”
