“Great service and delivery. Browsed just about every cabin site going but kept coming back to Tuin based on quality and price. Only took me a day and a half to assemble completely (I would say I'm a competent diyer). No issues other than two slightly warps lengths of timber but these were put lower down and have settled in to place nicely. As other reviewers have said a region at the instructions to make them clearer is the only negative I had. Would definitely recommend to anyone looking at purchasing a cabin.”
“Very pleased with the Uddel Modern Log Cabin, perfect size for my small garden with plenty of room for storage as well a home office space. I highly recommend it for anyone who has a small garden.”
“Delivery to the kerbside was effortless, the driver came up the street using his forklift as the street is too narrow for a lorry. With no front space to leave it in, I dismantled the package on the pavement and stored the cabin in the hallway all within 40 minutes. After a week of wood preservative work , working alone, I tackled the assembly and it was all up and roofed within a week. I spent a lot of time in the initial stage making sure the first layers were square on the supplied base pieces and once satisfied thus, was able to work much quicker. I would recommend this cabin to others.”
“I can't rate the Tuin Uddel cabin highly enough.The whole experience was positive from the start. The cabin arrived in the way that was described in my delivery email and the on the day the delivery email said. When I did ring the office to enquire about the delivery they returned my call within 10 mins and assured me that the delivery would happen on the day specified and it did. The packaged was brilliantly wrapped and completely watertight as I had to leave it unwrapped for a couple of weeks until I was ready to build. When I was ready the planks and logs were all labelled so sorting into piles of the same type was easy and the plan of the build easy to follow. The quality of the planks is exceptional with only one slightly warped which for me adds a bit of character. The doors and windows are extremely high quality and were fitted and hung with ease and precision. I was amazed at how easily and precisely everything fitted together. So much so that I was able, individually, to build the whole cabin in less than 2 days. The only problem I encountered was a missing window lever which when I let Tuin know sent me out one immediately without any problem. Again brilliant customer service. I have to give the product and Tuin themselves 5 stars and I would recommend them and their buildings to anyone who is looking for a quality garden building at a great price. The value for money is superb. I look to forward to many days spent in my new Uddel cabin. Thanks Tuin.”
“While the cabin logs themselves are good quality the rest was extremely poor. Please consider everything Im about to reveal before purchase. Door frame faulty (waited 2.5 weeks for replacement) after which I gave up and made another. Door frame finishing trims (too short) again made my own. Facial boards were wafer thin, twisted and poor quality (again made my own). Fitted new door frame only to find when I measured doors for square they were out of square (manufacturing fault) Impregnating fluid in grey, when I brought the second batch was a different colour. Lastly the metal gate frames I brought have components missing (still waiting). Tuin are very good at getting in touch when you report problems, unfortunately these problems dont get resolved. Please reconsider if you are looking to buy a cabin from Tuin as I feel we cant be alone suffering with the problems we encountered. DONT SAY YOU WAS NOT WARNED”
“Roomy and solid. I got a professional builder to erect the structure and apart for a slight width problem with the double doors (fixed) the construction went smoothly. The cabin is sitting on a full concrete base and so everything is level and firm. Time will tell if anything shifts or warps, but I can't see that happening just yet. The cabin has been painted fully on the outside with a quality paint.”
“After reading some terrible feedback on another company I was considering buying my log cabin from, I found Tuin and was instantly impressed by its extensive and very honest guide and blog. Having selected the Uddel cabin it was delivered a day early by a very friendly Dutch lorry driver. This worked perfectly as his artic would have caused traffic mayhem the following morning. Before I came to build the shed with the help of a friend I watched the Tuin build video which explained the process well. We unpacked the timber, sorted it into parts and begun assembling the foundation beams. This threw up a bit of an issue as the base was slightly too small - the foundation beams are not flat underneath. So need support under their full width. That took an extra half hour or so, then we started slotting in the logs and it is amazing how fast the cabin goes up. The door and window assembly is a bit more involved but we started unpacking the timber at 9am and had the entire structure up by 5.20pm! The instructions were fairly clear - only the roof fascias were a little confusing as they dont go full width front and back so you have to join in the middle and support so they dont sag. A week later I added 50mm insulation on the roof topped with OSB board and then the roofing felt. Inside I added 50mm insulation, using the packing timber as bearers, then loft boards and a top surface of interlocking EVA garage floor tiles. The cabin is great and Tuin were excellent throughout the process.”
