“What a great space! We took delivery of our cabin from the very helpful driver at 9.30am and within 3 hours, my wife and I carried every single piece through our house and had laid it out neatly on the rear lawn. Laying the different parts out and cross checking them against the component list is really useful as it gives you a feel for what goes where when constructing the cabin. By the end of that day, we'd managed to build up to the window level, and we completed the build the following day. So, in 2 days we'd transformed our garden and built a brilliant looking, and very useful space. We particularly like the 2 rooms in the cabin, using the long side room for storing all those garden tools etc that previously cluttered the garage, whilst leaving the other room for my garden office. The project was made infinitely easier by the very detailed and clear information on the Tuin website and I cannot recommended enough that purchasers read and view every bit of this before starting the build. It really will make things easier and save you lots of time! Thanks Richard and team for a great product that really does exactly what is says on the tin.....unlike some other suppliers!”
“Buying a product via Tuin has proved a pleasant experience. Being a business owner for many years I can confidently say their professionalism and quality of product and service has been extremely impressive and up there with the best! The delivery driver was helpful and flexible when presented with a challenging drop off!”
“After searching the internet for log cabins I found Tuin site, I was very impressed with the information, blogs and reviews available. From enquiry, to order and delivery, what a great service. Once everything was laid out, the build was straight forward, main structure up in one day and a coat of impregnation fluid applied, following day roof shingles fitted. Over the next few days when time permitted, guttering and insulated floor fitted plus 3 coats of paint. very impressed with the quality. Thanks to all at Tuin”
“The whole order and delivery process was very smooth and painless. Putting up the cabin and shed was very straightforward once we had worked out to put everything in piles of equal sizes! It only took 2 of us 2 days to erect including the felt shingles. Everyone who has seen the photographs are extremely interested in the product. The only down side was that a few of the logs were warped - we put these at the top and once the top beams were in place they fitted ok.”
“Excellent service from ordering to delivery to installation. Fabulous company to deal with and the cabin was up within a day ! Looks fab and has made a great difference to our garden.”
“The superior quality of the Cabin is matched only by the help and support you receive from Tuin themselves, particularly Richard and Ben who replied to my e-mails promptly and at any time day or night, even on a Sunday. I ordered the Cabin for delivery 5 weeks in advance believing it would take this time to remove existing structure and to prepare the base but this was done far quicker than I had anticipated so I asked Tuin to bring the delivery forward 2 weeks which they did. Haulage Company had a few issues and the Cabin was eventually delivered after the third time of promising delivery. Having unpacked the massive pallet the adjustable post support, the shingles and the support post were missing. Tuin arranged for the shingles and post support to be delivered the next day and asked me to re-check for the support post. When I confirmed that was missing Tuin went out of their way to get me a replacement the very next day so there were no hold ups with the build. Excellent service by Wayne. I would advise anyone wishing to build the Cabin themselves to watch as many of the Tuin instruction Videos as possible, they are invaluable. With hindsight I can echo Richards comments "building a cabin is easy" gets you brownie points with the wife too. It took my wife and I a day to get to the point that we fitted the purlins and then the rain came so we left the T&G roof boards and the shingles until day 2. The only thing I would suggest they change is the instruction manual that comes with the Cabin. It is an A5 size, muli-language booklet which means the character size is small and difficult to read, particularly the section that details how you assemble the double door frame, this was the most awkward bit of the build for me. Overall very happy with the entire experience. Thanks Tuin. Tony”
“What can I say? Everything about Tuin and my cabin has been brilliant. The order process was easy as was delivery. I also found assembly really easy. It's just like a big Lego set! The Tuin website is also brilliant, loads of great blogs and videos. Brilliant company with brilliant products... I just wish I had space for more cabins!”
“I am delighted I chose this cabin it is lovely. Bigger than I expected and it looks amazing. I was given a list of highly recommended installers and Warren built my cabin form me. I would highIy recommend him he was punctual polite and I was really impressed with his work. Tuin I would definitely recommend you and I would also like to say that no matter who I called at your offices, everyone was extremely helpful.”
