“Great quality summer house which looks fantastic. It did arrive without any instructions which was challenging especially when many of the parts needed to be sized and cut. Delivery was well managed though some of the corresponding emails were lengthy and quite confusing. Overall though we are pleased with the end result.”
“Although we bought the Nora log cabin some weeks ago, l have not yet erected it yet as l still have to prepare the area and lay the concrete base. However, l have taken delivery of it and was impressed with the service given, not only by the transport company, but also by the helpful personnel at Tuin themselves as l called them a couple of times with questions about the product and to advise that l wouldn't be erecting the cabin for some time and therefore unable to check the contents as it is still as delivered and they told me to let them know if l find anything wrong. Overall l was very pleased.”
“Very satisfied. The service was excellent. The cabin was delivered on time. The instructions were adequate but it was essential to read and absorb before starting the construction. Supply of materials was very accurate - nothing missing and some spares. One of the window latches broke off In my hand just after installation but two extra latches were supplied ( not sure whether this was intentional ) and so no problem. The roof took me a few days as access can be tricky (hexagonal Nora roof) which slows the process down, particularly if choosing to insulate under the shingle. The shingle is definitely worth fitting and looks great.”
“When I was looking for a summer house I spent a bit of time researching what was available on the market from local garden centres to the web. These all varied a lot in price and were generally produced with shiplap panels and not logs. A friend suggested I look at the Tuin summer houses and have not looked back from there. Yes you may pay a bit more for the product but what you get is what you pay for. I was impressed from day 1 as the web site had everything I needed to know from dimensions, delivery and installation plus all the other user comments. The actual experience was exactly as described, from the mails to the very helpful delivery driver and yes it was very straight forward to assemble. It even resulted in many conversations with my neighbours as they would come and see its progress regularly! I'm so convinced with the product that I have bought another summer house for my work place!”
“I am really pleased with my Nora log cabin in all aspects. I installed it with some help from my wife on to a level slab after watching all the videos and some common sense. The instructions are not the best. It took quite a while to erect. Being hexagonal, every roof board needed cutting both ends, noting that this is timber not steel and each triangle was slightly different. The composite sole plates came in standard lengths, it would have been far quicker if they had been delivered pre-cut as the logs were. As I did not fix them down, everything kept moving slightly until there was sufficient weight to hold it down. Basically it started to get in shape after 3 or 4 high were tapped down. I applied preserver to each log before installing for longevity but this was not a good idea as it made it more difficult to assemble. I did have some minor problems with a few shingle and the adhesive but Turn quickly replace FOC. I fitted insulation to the floor and roof which hopefully has made the cabin more useable during the year. The windows and doors are double glazed which was not clear on the web site. After about 9 months, everything looks good, there are a few cracks in a couple of logs but nothing to worry about. The bonus is that it also looks good in our back garden.”
“After some initial delays with delivery despite it being advertised as "ex stock" our Nora cabin arrived on a very large truck with a very friendly and helpful driver. We built the cabin on a prepared plastic cellular base. The build was quite tricky and would have been helped if there were instructions related to a hexangonal building. It can be a lot trickier than rectangular build. Needed 2 people. We chose the free shingles which are a bit of a pain to fit but worth the effort. A lot of saw cutting required, definately needed a circular saw. Overall a very nice building far a reasonable price.”
