“Our family have bought two James and one Lory over the last few years, all of which have been superb in every way. On the strength of this, I recommended one of the same to my brother. He chose a Lory. We recently completed the build and I was horrified by the differences between it and the Lory we had previously built. The windows at the front which are stated online to be fixed and show in the photo to be (and are in our version) very large panes turned out to be inward opening and much smaller. The side windows are also much smaller than pictured and also inward opening with fiddly and awkward catches. The wood beams supporting the roof are much less substantial than previously and the wood blocks that fitted to the side walls to help firm up the roof surrounds are no longer supplied. The wood that forms these surrounds is now a flimsy prefabricated unit, backed by ugly looking MDF sheet, prone to bending due to being poorly secured at the sides. There were no long screws to fix the roof beams to the walls, and no screws to fix the walls to the foundation beams. In fact, no screws at all. The ceiling wood no longer has the V shaped internal face that was so pleasing to the eye. There were no dowels to stiffen the smaller sections of logs. None of the wood pieces was numbered, unlike with our previous cabins, which would have been a problem had we not remembered what went where.. Altogether, the Lory seems a much reduced and less attractive cabin; yet the photo and specifications are as they have always been. However, they no longer reflect the reality at all! I was hugely embarrassed at having to explain to my brother why his Lory is simply not up to the standard of ours - especially in terms of light penetration from the previously vast window area. It seems so unnecessary to have changed anything about the Lory, which was such a superb cabin. Its still good, but nothing like as good as the earlier version.”
“Excellent service from Tuin and the install team who did a fantastic job of installing our Lory log cabin. We used the turnkey service which was brilliant and would highly recommended the company”
“The Lory is such a well designed product - the two side windows with the open doors give lots of flexibility. Very well engineered, and customer service is really excellent. I would have no hesitation in recommending Tuin and the Lory.”
“Good quality product, relatively easy to build for an average DIYer! We opted to roof it with fibre glass rather than the options available. Overall we are very pleased with the end result. Tuin were ok to deal with, considering we were in a lockdown.”
“Great website advice, especially regarding base choice. I built a timber base on advice which I am very happy with. Delivery was seamless and the driver went the extra mile taking the pallet 50 yard to the rear of garden (compacted ground) which saved a great deal of time. Kit although looked a little complex was well numbered and the plans straight forward enough. Build advice on the web advice was excellent. I was able to complete myself, over long weekend, although would recommend a second pair of hands for the windows and rubber roofing. Finished with grey stain and white internal whitewash which although time consuming looks great. Overall very happy with the service. Product quality is excellent. Only slight issue was the quality of the internal door bolts that were a little lightweight compared tip the rest of the construction.”
“Dear Tuin Just a line or two to say The Lory we purchased arrived well packed lorry driver was A1 no problems, after unpacking which is well thought out and secure, we found instructions, after a bit of frustration and a helpful email from you we were away. The summerhouse went together without a hitch all we can say a brilliant building, everything you need no waste and all wood fit, all we can say is thank you, and we recomend it to anyone.”
“Tuin were recommended and we would not hesitate to recommend to others. The log cabin was all that was promised. The ordering was straight forwarded, despite COVID. Communication was good and delivery very professional. We installed the cabin ourselves, having read the instructions very carefully. Preparation of the base, made the cabin installation very simple and it went up in two short winter days and an extra day for bits and bobs. Overall very impressed with Tuin and the product. Thank you”
