Charger - 10 amp - incl Power Cable - US Reviews

2.5 Rating 6 Reviews

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About UBCO Limited:

UBCO is a New Zealand electric mobility company developing purpose-built utility vehicles and mobility solutions for work, field operations and mission-critical applications. The US market is managed by an independent distributor.

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Donald VanDresar

Verified Reviewer

“Service was very slow”

Helpful Report

Posted 3 months ago

“This was the order that got lost! Oh, well, they only work a couple days per week. So it took four weeks for me to receive my charger. It's only four weeks. After several contacts, two sets of shipping numbers. Ugh, why don't they just say, "Sorry, it's gonna take long, we suck".”

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Posted 1 year ago

Hi Kelly, we’re sorry about the delay and lack of clear communication around your charger order. Four weeks, multiple follow-ups and changing shipping information is understandably frustrating. You should have received clearer updates along the way, and we appreciate your feedback. For customers in the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.

Posted 1 month ago

Charles Gazdik

Verified Reviewer

“The uniy Unit was used 3 times then quit. There is no fuse so the unit sucks. Had to pay additional $300 for something that should last. Not very happy. Think about selling it to avoid the next 3 times. I wont pay again!!!”

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Posted 1 year ago

Hi Charles, we’re sorry to hear about your experience with the charger. We understand how frustrating it is for a product to fail after only limited use and to face an additional replacement cost. We take this feedback seriously. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.

Posted 1 month ago

Coty Fivecoat

Verified Reviewer

“Did not include a power cord with the charger. Also plugged this charger into my UBCO battery & it broke the charger. I then figured out that a dead UBCO battery will break your battery. Now the support team is not messaging me back. WORST COMPANY EVER. I've give 0 stars if it was an option.”

Helpful Report

Posted 1 year ago

Hi Coty, we’re sorry to hear about your experience. Receiving the charger without the power cord, then experiencing an issue with the charger and not getting the support you expected is understandably frustrating. We take this feedback seriously. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.

Posted 1 month ago

William Gainer

Verified Reviewer

“Power cable wires, in my opinion, were not secured on the battery side plug in unit. I believe the shorting caused a catistromic failure of the charger. Imo, Charger needs a over current anologe resetable fuse on the common.”