Our 2X2 Electric Utility Bikes are fully electric and ready for action. Whether you’re going on-road or off-road our bikes are perfect for everyday adventures or the daily grind.
“All staff I encountered were super professional, knowledgeable, and seemed passionate about the product which definitely helped me make my purchase decision.”
“UBCO did me very wrong….CONSUMER ADVISORY - UBCO DOES NOT STAND BEHIND THEIR PRODUCT. I purchase one of their work bikes and took it up to my remote mountain land. First ride that was maybe 30 minutes or so and the bike stopped for no apparent reason twice, but then started working. Since I don’t go to the property that often I only put a total run time of 4 hours on the bike in the next year an 1/2
and the problem kept getting worse so I reached out to support. They were not helpful and did not even tell me to lol in the app at the battery cells to see if they were ok. At the 2 year mark I took it to a shop and found out one of the cells on the battery was bad, so it would not run at all. I submitted a warranty claim with supporting documentation showing I had reached out to UBCO within the 2 year warranty period. They denied the warranty claim.
They want me to buy a new battery for $2,500 and say they are giving me a deal since they are normally $2,000. The bike has a total of under 5 hours of run time and it’s defective from the start.
Not only did they not honor their own warranty, they did not stand behind their product. Further they went dark and did not even respond for 3 months. I can see why this company was in receivership and it will go out of business with business practice me like these.
I 100% got the message loud and clear that they could care less about their customers.
MY ADVICE, DON’T THROW YOUR MONEY AWAY-DON’T BUY A UBCO BIKE.”
“Its a great bike but the kickstand sensor that puts the bike in neutral has created quite a bit of head ache. I would recommend not putting it on the bike I want to cut the wire but not sure what that will do. Any answers would be great.”
“Took a 2x2 Adventure for a quick test ride and I was hooked. Well built bike that goes almost anywhere, anytime. Battery is great so far, love the utility of this thing--3D printing stuff for it already--lots of great mounting points.Love it!”
“battery was dead out of the box and ubco would not warrentee it. They claim becouse it was baught at an auction. But it came from one of there dealers that quite selling. Very disapointing. Would have love to keep it and show how great the bike could be.”
“My UBCO 2x2 Work bike is worth every dollar I paid for it... the acceleration, climbing and breaking abilities are great...I use my bike for getting to my hunting watch up and down hills...if you are new to this type of riding, team up with some mountain bike riders - you will have a blast getting to know your bike have”
“Based on the price of the bikes, I unfortunately assumed UBCO bikes would come with great support if needed, a proper battery warranty that UBCO would actually stand by, and a battery that would last longer than my kids' cheap TEMU-level power wheels. Unfortunately, one of our two UBCO bikes' batteries died because it sat in a cozy climate-controlled garage for a few months when it was cold outside and UBCO decided it sat too long and voided the supposed 2-year warranty. This is a $1500 battery and it lasted only 16 months from purchase. Hot garbage in my opinion.”
“I purchased the bike, a week ago and I absolutely loved it, a real utility make machine with many accessories to install if needed.
Easy to maneuver around the city, am totally satisfied, the app is great and useful, friendly user.”
“Need to make sure all items are sent or let customer know missing items. Better communication in problem solving of UBCO app before bikes are shipped out. After paying full amount plus extra battery, I was disaappointed to receive my bike missing several accessories and UBCO app did not work properly.”
