Our 2X2 Electric Utility Bikes are fully electric and ready for action. Whether you’re going on-road or off-road our bikes are perfect for everyday adventures or the daily grind.
“All staff I encountered were super professional, knowledgeable, and seemed passionate about the product which definitely helped me make my purchase decision.”
“Working great for getting to and from my hunting stands. I was having issues with a pedal assisted bike getting the pedals and chain hung up in tall grass. The UBCO solved that problem.”
“I have been waiting months for a warranty battery since I purchased the 2 x 2, and never have been able to use. I purchased items in the store and received half my order. The one star is not for the product itself.”
“Wish to thank Chris and the NZ UBCO team for the awesome prize, I'm so very grateful. The service and communications to get it to me was outstanding. I went classic/traditional for my choice of frame (white) and it looks awesome. Will keep you all updated as the new adventure/s roll on.”
“UBCO was great to deal with. They helped me through the purchase process while I was mobilized and the bike shipped promptly on time when I was back from duty to get it from the carrier. They were very helpful before, during and after the sale. The reps were quick to respond when I had some questions about use regarding the keys, and overall their customer service was fantastic. 10/10.”
“In my opinion the machine is overpriced for what you get (compared to adventure model) but still great, fun, and what I expected. Everything the company claims is delivered in quality and spec. It's not designed to jump off short ledges but capable of 98% offroad activity.
HOWEVER! There is room for improvement in the suspension, handlebar height and moat importantly it needs a parking brake. I'm using a velcro strap as a parking brake when I'm siting on it on a hill and need my hands for something else (like binoculars, drinking, handling gps, fussing with clothes, etc.)”
“There are bugs and improvments to be made. Overall I still suggest to get one. There needs to be engineers that reach out to find out about the issues that need to get removed before the next years model/upgrade. I would like to be able to control the charge of the battery via the app so I can charge it to 90% most of the time as I do not need full capacity. So when it is charging it would be nice to have it stop once it reaches 80% or 90%”
“i AM NOT RELLY HAPPY WITH UBCO CUSTOMER SERVICE. WHEN i FIRST GOT MY BIKE AND TRIED CONTACTING THEM, AFTER THE FIRST FEW TIME, THEY JUST IGNORED ME. NOT GOOD!”
Hello Lowell. At UBCO we aim to reply to all queries, and we monitor most of our input channels daily. Can you please let me know what channel you are using when contacting us so I can investigate why we are letting you down? If it's an email what is the address you are using? If it's by telephone, what number are you calling? Regards UBCO Support.
“Would not buy anything from UBCO again. They don’t honor their 30 day guarantee. The page specifically said it doesn’t apply to PayTomorrow which I didn’t use yet they still refused it. I don’t plan on buying anything from UBCO in the future.”
Hello Broderick. Thank you for your feedback and I would like to help if I can. To my knowledge we don't offer a 30-day guarantee (we do offer a 12-month warranty) and I am not familiar with Pay Tomorrow. Can you please help me understand where you are seeing these references so that I may investigate further and hopefully we can improve our services for you. Regards UBCO Support.
“Great bike
Only comment is make the tires stronger/ foam filled not tubes
Rowdy can’t be the only one to answer support emails
Need more people to answer with in 24 hours”
