Our 2X2 Electric Utility Bikes are fully electric and ready for action. Whether you’re going on-road or off-road our bikes are perfect for everyday adventures or the daily grind.
“Based on the price of the bikes, I unfortunately assumed UBCO bikes would come with great support if needed, a proper battery warranty that UBCO would actually stand by, and a battery that would last longer than my kids' cheap TEMU-level power wheels. Unfortunately, one of our two UBCO bikes' batteries died because it sat in a cozy climate-controlled garage for a few months when it was cold outside and UBCO decided it sat too long and voided the supposed 2-year warranty. This is a $1500 battery and it lasted only 16 months from purchase. Hot garbage in my opinion.”
“I have had it less than three years and it’s inoperable . I’m extremely disappointed in the customer service and lack of help after spending so much money . I am sad and disappointed as I had loved this bike so much and really talked a few others into buying one .”
“I have been waiting months for a warranty battery since I purchased the 2 x 2, and never have been able to use. I purchased items in the store and received half my order. The one star is not for the product itself.”
“Would not buy anything from UBCO again. They don’t honor their 30 day guarantee. The page specifically said it doesn’t apply to PayTomorrow which I didn’t use yet they still refused it. I don’t plan on buying anything from UBCO in the future.”
Hello Broderick. Thank you for your feedback and I would like to help if I can. To my knowledge we don't offer a 30-day guarantee (we do offer a 12-month warranty) and I am not familiar with Pay Tomorrow. Can you please help me understand where you are seeing these references so that I may investigate further and hopefully we can improve our services for you. Regards UBCO Support.
