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UBCO Limited Reviews

3.9 Rating 79 Reviews
70 %
of reviewers recommend UBCO Limited
Read UBCO Limited Reviews
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Phone:

7 543 1640

Email:

marketing@ubcobikes.com

Location:

20b Newton Street,
Mount Maunganui
Bay of Plenty Region
3116

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UBCO Limited 5 star review on 13th August 2026
Michael Bates
UBCO Limited 5 star review on 19th April 2025
Leister Bowling
UBCO Limited 5 star review on 16th October 2024
Matthew Hornback
UBCO Limited 5 star review on 5th October 2024
G
UBCO Limited 5 star review on 1st October 2024
AJ G
UBCO Limited 5 star review on 25th September 2024
Anonymous
UBCO Limited 5 star review on 23rd June 2024
Chuck Serbus
16
Anonymous
Anonymous  // 01/01/2019
“Its a great bike but the kickstand sensor that puts the bike in neutral has created quite a bit of head ache. I would recommend not putting it on the bike I want to cut the wire but not sure what that will do. Any answers would be great.”
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Posted 1 year ago
Hi Brandon, we’re sorry the kickstand sensor caused you frustration, and that you didn’t receive the technical guidance you were looking for at the time. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.
Posted 1 month ago
“Need to have ship.e ts go when ordered not 3 weeks later”
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Posted 1 year ago
Hi Charles, we’re sorry your order took three weeks to ship and that your feedback wasn’t acknowledged at the time. We understand how frustrating it is when an order doesn’t ship within the expected timeframe. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.
Posted 1 month ago
“Quality products, staff is hit or miss with getting responses”
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Posted 1 year ago
Hi Derek, thank you for the positive feedback on our products. We’re sorry that the responsiveness of our support didn’t consistently match that experience, and that your feedback wasn’t acknowledged at the time. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.
Posted 1 month ago
“Need to make sure all items are sent or let customer know missing items. Better communication in problem solving of UBCO app before bikes are shipped out. After paying full amount plus extra battery, I was disaappointed to receive my bike missing several accessories and UBCO app did not work properly.”
Helpful Report
Posted 1 year ago
Hi Robert, we’re sorry that your bike arrived with accessories missing and that you experienced issues with the UBCO app. You should have received clear communication about any missing items and better support in resolving the app issue. We’re also sorry that your feedback wasn’t acknowledged at the time. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.
Posted 1 month ago
“I have not put many hours on the unit. Being a colder state, I bring the bike and battery into a 50 degree F winter storage area. It's ready for emergancy opperation. I feel that the battery should not be left out more tham nessary according to a low temp schedualing chart. Start at 0 degree f or c. efficancy tests can conferm the numbers. 50 min running 10 min no load. I have had batteries lose their ability to charge when a low temp thresh mark is hit. You all need to work up a Winter Time opperation procedure.”
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Posted 1 year ago
Hi William, thank you for taking the time to share your experience and suggestions around cold-weather operation and battery care. We appreciate the detailed feedback and your recommendation for clearer winter operating guidance. We’re also sorry that your feedback wasn’t acknowledged at the time. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.
Posted 1 month ago
“Living on a hobby farm outside of Braidwood, NSW - i purchased the 2x2 Adventure bike from the dealership at Castle Hill, Sydney, less than 2 weeks ago. Pick up went smoothly and the bike was assembled and ready to go - so as soon as I got home, I was off. A first time motorcyclist, I set the Mode to L (for learner) and quickly mastered the basics. We have a long steep dirt driveway and noticed the bike labouring a bit in the steepest parts. But after, switching to Max power on my next ride - i was off like a rocket. This things a beast when you want it to. And yet, I'm still able to navigate the narrow winding tracks on my steeply sloping bush block. The only problem was the fiddly a delicate indicator switch on the L handlebar. It's small and difficult to utilise with thick gloves on - especially the R indicator. Only after a bit of back and forth with the shop did I work it out but still not reliable enough to be confident in city laned traffic. Lucky i'll be mostly using on my block and surrounding country lanes. Thanks UBCO and good fortune in NZ and USA too.”
Helpful Report
Posted 1 year ago
Hi Louis, thank you for sharing such a detailed review. We’re glad to hear you’re enjoying the 2X2 Adventure and putting it to good use around your property. We also appreciate your feedback on the indicator switch, particularly when riding with gloves, and we’re sorry we didn’t acknowledge your feedback at the time. Thanks for choosing UBCO, and we hope the 2X2 continues to serve you well around the farm and beyond.
Posted 1 month ago
“No problems except what is stated above”
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Posted 2 years ago
Hi Richard, thank you for your feedback. We’re sorry we didn’t acknowledge it at the time and appreciate you taking the time to share your experience. In the US, sales and support are handled by the local UBCO distributor. If you’re outside the US, please contact UBCO directly and our team will be happy to help.
Posted 1 month ago
“Could let us know about what technical issues they are working on, my pet peeve being "diff lock" and "granny gear"”
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Posted 2 years ago
Hi Fritz, thanks for the feedback. We appreciate your point about providing greater visibility into the technical improvements and features being worked on. Feedback like this is valuable, and we’re sorry we didn’t acknowledge it at the time.
Posted 1 month ago
“Warranty department was very helpful in getting my suspension fixed although I fixed myself.”
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Posted 2 years ago
Hi Steven, we’re glad to hear our Warranty team was helpful in getting your suspension issue sorted. Thanks for sharing your experience and for choosing UBCO.
Posted 1 month ago
“All staff I encountered were super professional, knowledgeable, and seemed passionate about the product which definitely helped me make my purchase decision.”
UBCO Limited 4 star review on 14th May 2024
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Posted 2 years ago
Hi Casey, thank you for the kind words. We’re really pleased to hear that the knowledge, professionalism and passion of our team helped give you confidence in choosing UBCO. We hope you’ve had many great adventures on your 2X2 since.
Posted 1 month ago
“Overall It was a great experience, the people at UBCO are very friendly, and I Love my UBCO Bike.”
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Posted 3 years ago
Hi Lowell, thank you for the kind words. We’re glad to hear you had a great experience and, most importantly, that you love your UBCO bike. We really appreciate your support and are sorry we didn’t acknowledge your feedback at the time.
Posted 1 month ago
UBCO Limited is rated 3.9 based on 79 reviews