“Excellent service. I contacted Spotlight to let them know the toothbrush Santy had given my son had stopped charging. Without delay they posted out a brand new toothbrush”
We really appreciate your feedback Rosalie! We are happy to learn you had a good experience with our customer service team and that we were able to resolve the issue.
“I'm on my second replacement of this toothbrush. I bought it in good faith to support an Irish company the same time that I purchased Braun Orla B toothbrushes for my older children. I find it cheap, faulty and if it lasts more than 2 weeks I will be surprised. I'm really disappointed.”
Thank you for your feedback, and we're truly sorry to hear about your experience. Our team has reached out to you via email regarding this issue, and we hope to resolve it promptly for you. We're committed to making this right and appreciate you bringing it to our attention. We look forward to hearing from you soon.
“I am having problems with the kids toothbrushes?! the cheetah isn’t turning on even though it’s been charged
and the monster one is constantly buzzing of its own accord and it’s hard to turn off it !
eventually stops of its own accord but then starts back up buzzing again very disappointed with them and now have to go back to normal toothbrushes which I not happy about doing for my 2 little ones as they are at the age that they need proper good toothbrushes to help them with help to learn how to clean their teeth properly.”
We appreciate you informing us! We very apologize that this happened with your toothbrushes, and we certainly don't want any of our customers to go through this. Please email info@spotlightoralcare.com to reach our customer service department; a representative will be pleased to assist you.
We are thrilled to hear that your son loves your gift of the Kids Monster Electric Toothbrush! We really appreciate you leaving your experience with us!
Thank you for sharing your feedback, and we're truly sorry to hear about the issues you've encountered. We understand how frustrating this must be, and we’ve passed your comments on to our team for further investigation.
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
