“After one week, the toothbrush has stopped working. I tried to recharge, although I gave it the full 10hours initially, the lights all flash together and it will not switch on. Very disappointing.”
I'm really sorry to hear about the issue with your toothbrush. A member of our team has reached out to you directly to help resolve this as quickly as possible. We’ll ensure we get this sorted for you. Thank you for your patience, and we’ll be in touch shortly.
“Cleans very well although I'm not entirely sure which setting I'm on as there were no instructions supplied with the unit. Had to search the Internet to find out if my charger was compatible with the charging lead supplied, again I feel that this should be covered in an instruction leaflet detailing the specifications. Otherwise very pleased.”
Thank you for your feedback! We’re glad to hear that you’re pleased with the cleaning performance of your toothbrush. We apologize for the lack of instructions and any confusion it caused regarding the settings and charger compatibility. Your suggestion for a detailed instruction leaflet is valuable, and we’ll take it into consideration for future improvements. If you have any further questions or need assistance, please don’t hesitate to reach out!
“A good starter bundle. This is my first electric tooth brush, still getting used to it, but it seems really good.
I have used the teeth whitening strips for 7 days, not really seen much difference.
I have ordered the 14day strips as 14 days is advised,
I will review again when I've used them.”
