Thank you for your feedback, Aoife. We’re really sorry to hear that the Sonic Pro Toothbrush Replacement Charger didn’t work for you. Please reach out to us at info@spotlightoralcare.com, and we’ll be happy to assist you further and find a solution. Your satisfaction is important to us!
Thank you for taking the time to leave us a review. Please reach out to our customer service team and they would be happy to quickly resolve this issue.
“Did not come with usb cable in the box. Had to contact customer care twice re cable ended up buying one myself in the end as it still hasn’t arrived despite being told it was sent twice. Waited almost 2 weeks.”
Hi Rachael,
We value your feedback, and we're disheartened to hear about your dissatisfaction with our service. Our Customer Service team has reached out to you via email to address your concerns promptly. Your input is crucial to us, and we are committed to making things right to ensure your satisfaction.