Thank you Claire for taking the time to leave us a review. We are truly sorry to hear that you were disappointed with both the packaging and the product. The replacement brush heads are of sound quality but if you are experiencing issues with the product please reach out to our customer service team at info@spotlightoralcare.com and a member of the team will help you.
Thanks for the 5-star rating, Siobhan! We are glad to hear the new packaging and fit are working out better for you this time. We really appreciate your feedback!
“I bought the wrong heads by accident on the website. Once I placed them on the sonic toothbrush it no longer worked for me. I emailed customer service and was told to take it back where I bought it. It was very disappointing. I would not recommend”
We’re sorry to hear about your experience and understand your frustration. Thank you for your feedback, and please don’t hesitate to reach out if you need further assistance.
“Best battery toothbrush I’ve tried - teeth really feel clean post brushing -best company for resolving issues (wrong toothbrush head size purchased by me !) 100% recommend this company and its products”
