I’m really sorry to hear that your product stopped working after just a year Maria. I can totally understand how disappointing that must be, especially when you were expecting it to last longer. We want every customer to have a great experience, please feel free to reach out to us at info@customerservice.com, and we’ll do our best to make this right for you. Thank you for sharing your feedback with us. We truly appreciate it.
“This item was recommended to me by a friend. Having never owned an electric brush before I have nothing to compare it to. It’s the upper end of the price scale but being fed up with my dentist constantly telling me all my teeth are about to fall out unless I spend hours a day cleaning I thought I had better get a good one. I like the idea of the 2 min timer divided into 30 second segments and the red light warning for pressing too hard also seems like a good feature. I’ve had it 3 weeks now and it’s still on its first charge so that’s another big plus point. Can’t fault it at this stage, the proof will be at my next check up”
Thank you for taking the time to leave us a review. Our Sonic Pro electric toothpaste has been designed by dentist to remove plaque and tartar buildup. If there are any issues with your Sonic, please reach out to our customer service team and we would be happy to assist you.
“Very pleased with the effectiveness of this toothbrush, having tried other brands. It leaves my teeth and gums feeling very clean and, I think, a little more white. It took a little time to adjust to the high-pitched sound although, overall, it's quieter than Oral B. My only complaint (hence 4 stars) is the stiffness of the toothbrush heads when putting them on and removing them, even my partner struggles to remove them.”
Thank you Belinda for leaving us this lovely review. We are thrilled to hear that you are pleased with the effectiveness of our sonic pro toothbrush and that your teeth and gums are feeling cleaner and looking whiter. We are sorry to hear that the toothbrush heads are a little stiff when applying them and removing them, if this issue persists please reach out to our customer service team who will assist.
