Thank you for the lovely review Alicja! We're so happy to hear that the Sonic Pro exceeded your expectations and that you're noticing a real difference compared to your previous one.
We really appreciate your support and feedback!
“I am very pleased and quite impressed with my new Sonic Pro. It seems better than previous Phillips toothbrushes. It's quite slim and comfortable to hold and the battery life seems excellent; after the first charge it's still going well after 3 weeks. Your help desk also promptly answered my question about the stated reps/min and the audible pitches of the 4 settings. There is no direct relationship apparntly.”
“Ordered one to replace one I already had as it got damaged somehow. New one does not take the same brush ends and has a different charger so can’t reuse any of the existing ones. I may not have bought another one had I known this in advance.”
Thanks for sharing your feedback! Our customer service team would be happy to advise you in regards to this please feel free to email us at info@spotlightoralcare.com.
“Seriously good toothbrush! Received excellent customer care from Brianna when my original had to be replaced, thoroughly recommend the toothbrush and the company”
Thanks for sharing your feedback and experience Davida! We are happy our customer service agent was able to have your issue resolved and that you are happy with our product.
“Yes the controls are oversensitive but overall a huge improvement over previous sonic toothbrush
Teeth look and feel much cleaner
Would have considered a higher score but travel case hinge broke after only a few weeks which is annoying”
Thank you for your feedback! We're glad to hear your teeth feel much cleaner. We apologize for the issue with the travel case hinge and will work to improve that. Your input is valuable!
