“Great toothbrush. Teeth feel so much cleaner than after using a conventional toothbrush and the battery life is great... About a month or so. Also the customer service has been fantastic.”
Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying the cleanliness of your teeth and the impressive battery life of your toothbrush. It's great to know that our customer service has met your expectations as well. If you have any questions or need further assistance, feel free to reach out!
“I haven't used a sonic toothbrush before and am pleased that this seems to clean well. I like the 3 settings. I'd prefer the brushhead to be shorter or round as the back of the head clacks against my teeth as I swivel it to reach the corners. The charger lead is a USB which means I'll take it to the kitchen to use. A shaver socket plug would allow me to charge it in the bathroom. Otherwise, customer service and packaging are excellent and I feel I got good value for money.”
Thank you for your feedback! We’re glad to hear you’re pleased with the cleaning performance and the 3 settings of the sonic toothbrush. We appreciate your suggestions regarding the brush head size and charger options, as we always strive to improve our products. It’s great to know you had a positive experience with our customer service and packaging. If you have any other questions or concerns, feel free to reach out!
“Really good, completely different from any other electric toothbrush I’ve owned but it leaves my teeth feeling seriously clean. The toothbrush functionality is pretty basic but honestly that’s perfect, the added bonus of a case and head over was fantastic. I’m just waiting to see if the battery life holds up to the reviews.”
Thank you for your review! We're glad to hear that you're enjoying the unique clean from our toothbrush and appreciate the simplicity of its design. The added case and head cover are great bonuses too! We hope the battery life meets your expectations, and if you have any questions, feel free to reach out!
“I like my new toothbrush but do have a couple of niggles. I find the different settings a good idea but once the brush is powered on, I don’t really know which setting it’s on.
More of an issue for me is that there is no guide (apart from a time recommendation) on when the tooth brush head should be changed. I’ve never owned an electric toothbrush before that didn’t have an indicator on the actual brush head and I miss this a lot. I also couldn’t tell any difference when I did replace it - again, not what I’m used to from previous brushes.
But on the whole, I think it cleans my teeth very well and thoroughly which is the overall aim after all.”
Thank you for your feedback! We're glad to hear that you’re happy with how well the toothbrush cleans your teeth. We appreciate your suggestions regarding the settings and the toothbrush head replacement indicator. We’ll definitely take this into account as we work to improve our products. If you ever have more questions or need guidance on when to change the brush head, feel free to reach out.
“I love the toothbrush. My only issue is getting the brush head off when it needs changing. Thus 4 stars instead of 5. Is there a knack to removing the brush head? Thanks”
Thank you for your feedback! We're glad to hear that you love the toothbrush. To remove the brush head, you might find it helpful to grip it firmly and pull upward with a steady motion. If you continue to have trouble, please reach out, and we’ll be happy to assist further. Your satisfaction is important to us!
