Thank you, Rosemary, for your 5-star rating of Sonic Toothbrush, and your kind words about using it! We're so glad that your teeth feel smoother and brighter. We really appreciate your loyalty and custom. Thank you!
“Bought this toothbrush because the dentist told me I was brushing my teeth wrong and ruining my gums. A week in and my teeth already look so much whiter and my gums are much less sore. Recommend!!”
Thanks for leaving such a positive review about our toothbrush Sophie! We're glad to hear that it's helped you improve your dental health and that you're already seeing results after just one week! It's always great to receive feedback like yours, and we appreciate you taking the time to share your experience with our product. We hope that it continues to serve you well in the future! Thank you again for your support, and happy brushing!
Thanks for taking the time to leave us a review Amelia. We're sorry to hear that you haven't received your order and have been having trouble getting in touch with someone. That's definitely not the experience we want you to have. One of our customer service advisors reach out to you via email to assist you with this issue. Thanks again for bringing this to our attention, and we hope to resolve this for you as soon as possible.
“Really effective brushing. Makes my eyes water, just like when the dentist cleans my teeth. Only niggle is the brush head is really difficult to remove from the shaft, which is not ideal when sharing.”
Thanks for taking the time to leave us a review, we're thrilled to hear that our toothbrush has been really effective for you! We're sorry to hear that you're having trouble with removing the brush head from the shaft. It's important for us to know about these things so we can improve our product for you and other customers. We'll take note of your feedback and look into ways we can make the removal process easier. 👍
“It feels quite strange and different to my previous electric toothbrush but it cleans the teeth extremely well. However, one downside is that brush heads are difficult to remove which makes sharing the unit awkward.”
Thanks so much for your review! We're thrilled to hear that you're happy with the cleaning power of our electric toothbrush! That's fantastic news! We're sorry to hear that you find the brush heads difficult to remove. We understand that sharing the unit could be awkward as a result. We appreciate your feedback, and we will take it into account as we continue to improve our products. Thank you for choosing our brand! We hope to continue providing you with a great experience in the future!
“Toothbrush is v good.
Nit happy that despite them being sold at £66 on website and 35% discount plastered all over the website I wasn't given the discount and told repeatedly it didn't apply!!!”
Thanks so much for the review Piers! We're so glad to hear that you're enjoying the toothbrush. 😃 We're really sorry for the confusion regarding the discount. We definitely don't want our customers to feel misled. Please know that we'll do better next time, and we appreciate your feedback. That's definitely not what we want for our customers. We'll make sure to look into this and make it right. Thanks for the review! 🙏
