“My order was left on the doorstep by the courier and has vanished by the time I came home from work. Contacted spotlight twice and still waiting for a response! No not happy and no would not recommend. Why do these companies use rubbish delivery services??”
Thank you so much for your feedback, Louise. I'm so sorry that you experienced such an unpleasant issue with your order. It's concerning to hear that your item vanished and our team are looking into this for you.
We value customer experience more than anything and clearly we failed to provide you with a satisfactory service. We have arranged for your order to be shipped again and these details should be with you shortly!
Thank you so much for the review of the Sonic! We're so glad to hear you love our product. We appreciate your continued support. Our sonic comes with a 2 year warranty, so please feel free to reach out to our CS team at info@spotlightoralcare.com and we'll sort this for you right away!
Thank you for taking the time to review our Sonic Toothbrush. We apologize that you are finding the heads are too soft. We appreciate your feedback and will be sure to pass your feedback onto our development team. Please feel free to reach out to our CS team at info@spotlightoralcare.com!
Thank you so much for taking the time to review our Sonic Toothbrush and provide us with your feedback! We are so sorry that you had a negative experience with our product. A member of our CS team has reached out to you!
“I am amazed at how good the Spotlight Sonic Toothbrush is. What a fantastic price! I've used the Philips Sonic version but the Spotlight Sonic Toothbrush is much better. It cleans my teeth brilliantly but it's very gentle. I am delighted with my purchase and I look forward to trying out other Spotlight products.”
Thank you so much Alison. We are glad to hear that you are loving using our Sonic Toothbrush. It is so great to receive this positive feedback and we are delighted that our toothbrush was both effective and gentle for your cleaning needs. Thank you for your support any custom ❤️
We hope you have a fabulous weekend!
“Absolutely thrilled with my purchase...it's amazing...I feel my teeth are really clean and fresh after using it....my best purchase to date and very speedy delivery...love it”
Thank you so much, Mary, for your lovely review of our Sonic Toothbrush! We are absolutely thrilled you are so happy with your purchase. We are glad to hear it is making your teeth feel so clean and fresh and that the delivery was speedy! Our team will be thrilled.
We appreciate your support and custom. Reach out to us any time! x
“I bought this as a gift for my daughter who is absolutely delighted with it. As usual, Spotlight's service was superb, with a next day delivery. Personally, I really love my Spotlight brush and consider it to be the best on the market, which of course it should be as it was designed by two dentists. Well done to Dr Lisa and Dr Vanessa, as dentists you really do know what's best for us users.”
Thank you Anthony for your fabulous review of the Sonic Toothbrush! We are so delighted to hear your daughter loves it and that your parcel arrived quickly and safely.
We are truly grateful for your loyalty as a customer, and so glad you love your Spotlight brush. Dr. Lisa and Dr. Vanessa will be thrilled to hear.
Thank you for your support and custom x
“Honestly, this toothbrush is a game-changer. I actually look forward to brushing my teeth now - and they feel sooo clean afterwards. I'm OBSESSED! My teeth have never felt so good after brushing. One annoying thing is that even though I ordered from the netherlands website, the toothbrush still came with an UK/Irish plug rather an an EU one.”
Hi there! We are so pleased that you like the Sonic Toothbrush and that it has been a game-changer for you. It's so rewarding to hear about your experience with it, and that your teeth feel great after brushing. We appreciate you bringing the UK/Irish plug to our attention, we will pass on this feedback for sure - thanks so much again!
Reach out to us any time x
