“Unfortunately I haven't received the goods. Your delivery company say that they have delivered to my mail slot, whatever that may be. I don't deny that they have delivered the goods. Unfortunately, not to me nor my neighbours. If they would send me a photograph, there is a possibility that I might recognise the door. I keep saying to companies that I buy from, that the Royal Mail postman is on our road every day. He knows everybody. He will stop me a quarter of a mile from home and ask if I want to take delivery there. Some companies are worse than others. Amazon, I have never had dealings with before. Do not touch Hermes/Evri with a bargepole. Last week I was in the kitchen and heard a scuffling at the front door. When I got there the parcel was on the floor and the van driving off. My front door opens on to the road!”