“Bought it for my dad for Christmas and he really likes it! He was really surprised with the fit as he was worried it'll be too big for him (he's an 8.5) but turns out it was a perfect fit”
Hi Calin,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
Hi Jose,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear you're not finding your Vessis as comfortable as you’d hoped. We don’t offer wide sizes at this time but we hope to include them in the future.
You can try placing a pair of balled-up socks inside the shoes to help speed up the stretching process. Give that a try and we hope it works for you!
We’ll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.