“I ordered a size 8 because that's the size shoe I wear in every shoe/boot I've ordered for the past 20+ years. The size 8 I received is way too big for my feet. I don't know if it comes in half-sizes but I'd probably wear a 7.5 size. I plan to return or exchange the ones I received.”
Hi Paula,
Thank you so much for taking the time to share your experience with us.
I'm sorry to hear that our sizes and designs didn't quite fit as you'd hoped. Due to our very adaptable upper knit, those who are in between sizes often find a pair of Vessis that work for them, but I do understand this isn't always the case. We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
All that said, if you'd like to process an exchange for one full size down please feel free to reach out to our Customer Care team at support@vessi.com and they'd be happy to help!
Thank you again for sharing your thoughts on your Vessis with us.
“This is my third pair of vessis and I love them! They’re comfy to wear all day and living in the Midwest where there are summer storms, having a waterproof summer shoe is imperative. I usually ruin a pair of shoes getting caught in the rain each summer, but no more!”
