“Probably too early to review these boots as I have not yet worn them outside. The gloves that were part of a promotion to purchase never made it here and now the size I need (X large) is unavailable. I'm finding the boots hard to get on and wondering if it gets easier.”
Hi James,
We greatly appreciate you taking the time to provide us with your feedback.
We apologize for any inconvenience you've faced regarding the break-in process of your Vessis. The material is designed to conform to your foot's shape, similar to how socks fit. Over time, as you wear them, they should gradually adapt and stretch to better fit your foot. It's quite common for Vessis to feel snug initially.
To help during this period, some customers find using a shoehorn to put on the shoes helpful. Additionally, you can accelerate the stretching process by placing a few pairs of thick socks inside the shoes overnight, which should aid in expanding their shape.
We sincerely value your input and will make sure to pass your feedback along to our Product team. Continuous improvement is a priority for us, and your experience contributes to that effort.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on your Vessis with us.
“streamy and comfortable. Even took out the included soles to see and still very comfortable. used for long hours and still felt fresh and not sweaty !@”
