“I like the shoes a lot however, they were too small. I am a 10 1/2 and was advised to purchase a 10. they were returned and I await arrival of an 11.
Customer Service is terrific at Vessi.”
“I really love my Vessis. Out of the box, they are extremely comfortable to wear in all weather, their water resistance is unparalleled, and they’re a great every day sneaker. However, my biggest issue with these shoes is how quickly they wear. Within two months, the soles of my first pair of city scapes wore so quickly holes developed all the way through sole. Despite this, I was extremely satisfied with my customer service experience when I was notified I would be sent another pair at no cost. I had hoped it was a manufacturing defect, but sure enough I can see this pair wearing just as quickly. I now only wear them several days a week. It’s just unfortunate because they really are my favorite pair of shoes. If Vessi can figure out a way to produce the shoes with the same waterproofing they have now with a more durable sole, I will absolutely be buying them again. For now, I can’t justify spending $135 every few months to replace these shoes.”
Hi Rob,
Thank you for taking the time to share your experience with us!
We're very sorry to hear that your second pair is already wearing down as we understand how frustrating that must be. We will definitely share your comments to our Product Team as we're always looking for ways to improve our shoes!
