“I am still trying to get used to the shoes and adjust the fit. My heal has slipped out of the shoe especially on hills. I tightened the ties which helped a little but the heal is still not stable.”
Hi Ann, thank you so much for your purchase and your feedback! You can try using half insoles to help cushion your heel a bit so it fits better. Thanks again and hope you enjoy your Vessi's once they fit your feet better!
“I go on a ton of walks with my dog on the road and on trails, rain or shine. I am noticing that there is a rip at the toes after having them about five months so I was hoping they would last closer to a year”
Hi Danielle, thank you so much for your purchase and for choosing our brand! About the rip in your shoes, your shoes comes with a 1 year warranty that you can use. Just send an email to our customer service (Support@Vessi.com) for assistance (if you haven't used the warranty already). Thank you again!
“I love my Vessi’s but i have a couple of comments. First i find them hot, so I don’t wear if its really humid, secondly I found the knit weave , although super pretty, has become fuzzy on the toe area where it has been rubbed or worn, they are definitely super waterproof, which i love and comfort gets an A+”
Hi Jane, you can try wearing your Vessi's with light socks whenever it's too hot. About the fuzz area on your shoes, you can carefully try to remove the fuzz with a depiller. Thank you so much, Jane!
“Well I have had the cityscape shoes for a couple weeks now. The right shoe always needs a few adjustments to be comfortable on my foot. Once I broke them in a bit, the foot cramps went away but I can't wear them without socks as they squeak!! its terribly annoying, so always a light sock on with these ones. I got them for hiking and being outside, but man, my feet are so hot after having them on! Not very breathable in my opinion. I got them mainly for the waterproof feature. All in all, a comfortable shoe and the most expensive shoe I ever bought! (I'm a sketchers girl).”
Hi Deanna, you can try sprinkling the inside of the shoe with some baby powder. That might help with the squeaking sound. Otherwise, you can try to reach out with our support team (support@vessi.com) if you have some time for help. Thank you so much!
“Super comfy, look great and WATERPROOOOF! they’re expensive, totally not wrong. But they’re a good investment. Worth the extra dollars, especially if you use a coupon code. Also the shoebox is really cute.”
“I absolutely love my vessi shoes! They are easy to put on and take off (great for airport security). They really are waterproof and they keep my feet warm and dry in rainy weather! I have even worn these with easy to mid level hiking! I recommend these to everyone I know.”
