Hi Maidha,
We’re so sorry to hear your Vessis aren't providing you the amount of support you're looking for, we can imagine how disappointing that must be.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort.
That said, we’ll certainly share your thoughts with the rest of the team as we feel it is important to take into consideration all of the feedback we receive from our customers.
“I love these shoes for comfort and waterproof. I only wish Vessi would come out with a shoe with more grip. I wear my Vessi's everywhere - through trails, mud, rocky and slippery places. Grip (tread) is the only thing lacking on these.”
“im still getting used to walking in them, but i will say that they are completely water proof, i have walked in many puddles, and my feet are completely dry. highly reccomend”