“Hi there, this is our second pair from Vessi. I already gave you my comments about comfortablity and smell and you responded to it. So won't repeat it. Again, our main reason to buy Vessi was waterproofness and we are happy with it. Another thing that I found and wanted to mention is: some half sizes are very popular. Like 6.5 for women or 10.5 for men. I mean you can find lots of people with these sizes. 10 or 11, also 6 or 7 won't fit their feet. (This is an example, I'm pretty sure you can find the most popular half sizes based on your database.) Vessi doesn't have half sizes, so I was thinkng maybe having some popular half sizes will help you guys to improve your services. Thanks,”
“This shoe fits well on Euro 38 wide feet, have yet to test the full waterproof claims yet. Main gripe so far is that the back is quite stiff and I’ve gotten blisters at the ankle from them, hopefully they break in and get more comfortable.”
Hi Barbara,
We greatly appreciate you taking the time to provide us with your feedback.
We apologize for any inconvenience you've faced regarding the break-in process of your Vessis. The material is designed to conform to your foot's shape, similar to how socks fit. Over time, as you wear them, they should gradually adapt and stretch to better fit your foot. It's quite common for Vessis to feel snug initially.
To help during this period, some customers find using a shoehorn to put on the shoes helpful. Additionally, you can accelerate the stretching process by placing a few pairs of thick socks inside the shoes overnight, which should aid in expanding their shape.
We sincerely value your input and will make sure to pass your feedback along to our Product team. Continuous improvement is a priority for us, and your experience contributes to that effort.
Once again, thank you for sharing your thoughts on your Vessis with us. If you have any further questions or concerns, please don't hesitate to reach out.
We greatly appreciate you taking the time to provide us with your feedback.
