Hi Duncan,
We're so happy to hear that your Vessis are keeping your feet dry during your adventures! Thanks for the 5 star review. Keep on puddle hunting :)
“I am not sure what I was expecting, but overall they met my expectations. They are a very light and comfortable shoe, that seem to handle the elements well (though we will see how they do in the cold very soon). I think the shape was a little different than I was expecting with a bit of a wider base, but that style is growing on me. The shoe seems to have good support, though there is a bit of slippage in the heel area, which makes it unlikely that I could run comfortably in them. Also, I cannot find a way to tie them so that the strings are not showing, so if you have a tutorial for that, it would be much appreciated. Overall, I like the comfort, the quick slip on, and they seem to handle the water as expected, and I would recommend.”
Hi Joe,
I wanted to start by thanking you for the kind words! We always appreciate it when our customers provide feedback on our product, and knowing we're doing a good job is the best compliment we can receive.
We don't have a guide on how to tie the laces yet, but I found some tips on how you can tie your laces: https://www.wikihow.com/Hide-Shoelaces. Hope this helps!
“These shoes are a great material, I can see them handling the weather very well. That being said, they look and feel awful. The grey is not exactly the right colour as advertised; the shoe is way too wide, from the sole to the body of the shoe it looks and feels like a clownshoe; and the sole offers no arch support at all - in fact, it feels like the ball of my foot and heel are raised up so that my arch is even further off the ground? All in all, it's an awkwardly made shoe in a cool material.”
Hi Robert,
Thank you for sharing your experience as we really appreciate your feedback! We're sorry to hear that your shoes weren't a good fit for you and will definitely relay your comments to our Product Team as we're always looking for ways to improve our shoes.
In regards to the insoles, we have made improvements to them and they will be launched in our new Weekend Sneakers line. This new PU molded insole now offers additional shock absorption and overall more support compared to our previous version.
We can see that one of our coworkers has already reached out to you in terms of setting up a refund. Once again, thank you for taking the time to write this review and we hope you will try us out again in the future!
