“Loved my shoes and they were super cute when I bought them. However, don’t get white they are impossible to clean and the instructions that Vessi gives does not work. If you want cute white shoes get a different brand that will stay white”
Hi Robin,
Thank you so much for taking the time to share your experience with us.
While Vessis are 100% waterproof they are not stain proof so our lighter colours do require more regular care to keep clean.
We do have another great tip for tougher stains. You can actually mix up some baking soda and water to create a paste then slowly rubbing this paste onto the shoe can remove tough stains without causing damage to the waterproof membrane.
That said, we will be sure to share your feedback with our Product Team as we're always looking for ways to improve.
Thank you again for sharing your thoughts on your Vessis with us.
“The back of the shoes have a high lip so I got blisters on the back of my heels. I wore short socks and the back of the heels rubbed against the shoes till I bled. The overall shoe was comfortable but the back of the shoe made it painful for all day wear”
Hi Heidy,
Thank you so much for taking the time to share your experience with us.
I'm sorry to hear you have been experiencing discomfort at the back of your ankles from your shoes. Our ankle opening is a little firm to start, therefore you could experience some discomfort before it stretches out to perfectly accommodate your feet. I would definitely recommend giving your feet time to heal before giving your shoes a try again. Here are a few tips that can help once you start wearing your shoes again.
Wearing thicker socks that provide extra cushioning on that area will give the shoes time to adjust to your foot. Adding something to cover up that area will allow the shoes to adjust to your foot so they can fit you perfectly. Finally, another thing you can try doing is to insert a pair of heel liners into your Vessis for more cushioning. Heel stickers from Dr. Scholls can work really well too.
That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.
“I really like how lightweight these shoes are. And the stretch in the fabric allows me to slip them on and off without untying the laces. Really looking forward to wearing these for my upcoming trip to Italy.”
“Perfect fit. Finally something I can wear all the time without having to worry about wet socks. Great for the Seattle rain. Even better because they’re stylish AF. Will be buying again!”
