Hi Kathleen,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
“I really love these shoes. My Canadian friend recommended them and she was so correct. They are cute, wide (which I love) and waterproof! They are a perfect travel shoe!”
“Very comfortable! Due to a shattered talus, I have to be very careful what kind of shoes I wear. I was a little nervous about buying these, but since there was a guarantee warranty, I thought I would take the chance. I received them right before one of our upcoming trips to Vegas, and wondered do I dare try to wear a new shoes on a trip. after wearing them for two days, I felt comfortable enough to try them. For two days, I put them on in the morning and wore them past midnight with no pain to my ankle. I love these shoes! I will definitely be wearing them in Europe this fall on our next trip .”
“Went about a half size down as recommended and they fit perfectly! They’re totally waterproof, but got dirty quick but, shoes are meant to be worn so I’m not too pressed! 10/10 great shoe!”
