“The part on the shoe that sits at top of my ankle is a bit uncomfortable, feels like it rubs and fits a bit high. I am hoping as advertised that as I wear them they will form to my feet. If things change I will be sure to update my feedback.”
Hi Danielle,
Thank you so much for taking the time to share your experience with us.
We’re sorry to hear you’re finding your Vessis too tight. For some reference, however, it’s actually quite normal for the ankle opening to be a little snug to start. Over the first few wears of your new shoes, you’ll notice that the upper knit and ankle opening will stretch to accommodate your foot shape. By starting tighter, this allows the shoe to mold to your ankle shape - making sure no water seeps in through the ankle opening.
Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight.
That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.
“A very comfortable shoe. I normally take a size 9 but ordered size 8 and the fit was perfect. Definitely a shoe that works for those who spend alot of time on their their feet at work. Well made.”
“Comfy and waterproof! Definitely do NOT size down if your a half size. I sized up and they are an exact fit, if I had sized down they wouldn't fit. Excited to wear all winter and spring!”
“Really liking the comfort and look of my new Vessi’s. Haven’t had much rain to test them in but I’m sure the rains will come soon enough. Fast delivery and as expected. Thank you!”
