Hi Katie,
Thank you so much for sharing your thoughts and feedback with us.
We're sorry to hear you aren't finding your Vessis as comfortable as you'd hoped. We designed Vessi as a casual/lifestyle shoe, which means there's not a lot of arch support included. That said, the insoles are removable so you're always able to swap those for something you find more comfortable.
We hope that helps! Feel free to reach out to our Customer Care Team if you have any questions and they'd be happy to help.
“Loved them. So comfortable, really good at keeping out the rain. BUT hard to clean. Mine have marks on them already and I can't seem to get them out.”
