“The part was shipped on a Saturday, with next day shipping it got to me on Monday. I got the board installed and system was running just as I got a frost alert on my phone. No issues this far.”
“After some time trying to find the part I needed, I found voomi. I will not waste my time in the future shopping for parts, I will go directly to voomi!!!”
Hi Marty,
Thank you for your feedback — we’re really sorry to hear that the part arrived in that condition and that the experience has been frustrating so far. We understand how important it is to get things resolved quickly and smoothly.
We want you to know that we’re actively working on your case to get this sorted out as soon as possible.
We truly appreciate your patience, and we’re here to make sure this gets resolved to your satisfaction. If you have any questions or need an update, feel free to reach out to us directly at support@voomisupply.com
Voomi Supply
“Purchased this part from Voomi at a great price, but the electronic board arrived in an unsealed bag that had obviously been cut open. The board was supposed to be new and unused. It worked well after installation and we are not having any trouble with the part, but I was suspicious of it, initially. I wasn't sure if I wanted to install it (and ruin my chance to return it) or return it right away. I decided to take the chance, install it, and hope for the best. It works and I am pleased about that.”
Hi Bethany,
Thank you for the feedback. We will be following up with the warehouse on this to see what happened with the packaging as all of our products are shipped out new and unused. If there is anything at all we can help you with, please reach out to us at support@voomisupply.com. We appreciate your feedback and value your business!
