“Thought service was awesome and had been planning future purchases with your company but was put back and upset for having to be charged a 20% fee for returning a unopened product only 1 week after delivery Will definitely have an impact on any future purchases for my business Ty Chris dore”
Hello,
Our goal at Voomi is to always offer awesome service to our customers. We're very sorry that the restocking fee on your return was a disappointment. Restocking fees are standard in our return policy to cover processing costs on the return.
We value your feedback and would love to work with you on another order. If there is anything we can help do to help you on a future order please let us know. We are here to help and want to ensure you have a great experience with us moving forward.
Regards,
Voomi
