Hi Job,
We reached out to you to apologize as soon as we realized there was an error on our end in shipping your product. You were not available, but someone in your office confirmed that you wanted to cancel the order instead of having us re-route it to you so we issued you a full refund. We do our best to fulfill orders as accurately and quickly as possible. We acknowledge our mistake on your order and sincerely apologize for any inconvenience caused.
