Dear Margaret
We are sorry that you are unhappy with the product that you ordered. We advise all customers to check for any faults or issues when delivered, and to then contact us with photographic evidence so that we can replace said product as quickly as possible. Unfortunately, on this occasion, we have not been made aware of the fault until you placed your review.
If you would like to discuss this further, please call us on 0141 641 1700.
Kind Regards
Voyage Outlet