“The necklace I bought looked different to how it was photographed for the website. Then to find out I can only get a store credit - no refund but everything I am interested in is sold out is extremely disappointing.”
Hi Anna, Thank you for your feedback, although we are so sorry to hear the necklace wasn't quite right! We will assess how the necklace is photographed online so it is more accurately represented. Our Online Orders Team will be in touch directly to help sort this out for you.