“I recently ordered tiles from Walls and Floors and have been really impressed with the whole experience. Delivery was very quick, with my order arriving exactly on the promised date and time window, which made planning the work much easier.
When I realised I had ordered the wrong size, their customer service team were extremely supportive and helpful throughout the returns process. They replied to my emails promptly, clearly explained the steps, and sent the return form I needed without any chasing.
The return itself was completely hassle‑free: all I had to do was send photos to confirm the condition, arrange my own courier, and include the form they provided. Overall, I found Walls and Floors to be reliable, responsive and very customer‑focused, and I would happily use them again and recommend them to others.”
“Exactly as described. A great quality tile for an exceptional price.
Feels lovely and I know it will look once up in my bathroom.
Delivery was super quick too and the delivery man was very polite and helpful.”
