Good afternoon Sophie,
Thank you for leaving your review.
I am sorry you are not happy. I cannot see that this issue has been logged with us.
Are you able to please, provide further images showing the full tile in the picture and also send photos of the batch numbers that is printed on the boxes we sent you so we can investigate this for you?
If you could send those through along with your order reference number to customerservice@wallsandfloors.co.uk we can offer a resolution.
Kind regards,
Sam
