Good morning,
Thank you for taking the time to leave a product review.
I'm really sorry to hear that this sample has not been received.
Unfortunately, I am unable to find any correspondence where this has been raised with us.
If you could kindly reach out to our customer service team where we will be able to assist further.
Kind regards,
Walls and Floors
“These Mosaic are perfect- super quality & value for money.
We used them to covet a Large heavy duty plastic tub housing the water pump for part of of a water feature .
Excellent delivery service from Walls and Floor.
Recommended.
Thank you”