“Ordered 4 of these attractive tiles. They were sent promptly in 2 packages and one tile from each box broken. I have emailed W&F about this and will see what happens”
“Lovely tiles......2nd attempt. 1 package if x4 600mm x 300mm tiles delivered by Amazon. Despite the SUPERB packaging they all were smashed +++
No quibble, one phone call and a short form to complete with photo evidence, got me a replacement delivery. 2 packeges this time, again well wrapped amd a different delivery company.
3 survived this time!! I am not going to report as I will try and manage with all the cumulative bit I have. They are a great company and its just a pity delivery services do not respect the FRAGILE notice across the packages”
