“Bracelet arrived damaged I got in touch great costumer service and very polite I sent pictures then pictures of packing my thoughts were it was packed loossely so it could shake about should have been secured in box . I was told they had no more in stock and see if I could see some thing else but it was for my friends birthday and I had to buy her something else this would not put me off buying from you again as the prices are very good and I love the jewellery myself I would prefer a refund unless another bracelet was in stock and I would keep it for myself”