Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.63

4.6 Rating 156 Reviews

90 %

of reviewers recommend Watch Direct

4.6

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Quick, great price and good communication.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Darren! We're glad you had a quick experience, great price, and good communication. Warm regards, Team Watch Direct

Posted 2 months ago

“WatchDirect communicates well and I received the parcel promptly. The website was VERY user-friendly which is important for me as I am 83 and a dinosaur left behind in the digtal age : )”

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Posted 1 day ago

“Great service love my new watch”

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Posted 1 day ago

“WatchDirect.com.au offers a decent range of watches at competitive prices, making it easy to find something that fits your budget. My experience with them was straightforward—service was fine, and the shipping was pleasantly quick. Overall, they’re a solid option if you’re looking for a watch retailer that gets the basics right.”

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Posted 1 day ago

“Great priced item, super fast shipping. Just used standard shipping and was surprised to recieve it the following day. Would recommended checking them out.”

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Posted 2 days ago

“I cannot fault them.”

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Posted 2 days ago

“Reliable and prompt delivery”

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Posted 3 days ago

“Watch arrived quickly and well packed”

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Posted 4 days ago

“Great prices, large range of big brands.”

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Posted 4 days ago

“Fast service good watch”

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Posted 1 week ago

Thank you for your wonderful review, Denise! We're glad you experienced fast service and are happy with your watch. Warm regards, Team Watch Direct

Posted 6 days ago

“Customer Service from Watch Direct was amazing. Very speedy process and arrived on time for the Birthday. Communication and support was super quick with the perfect outcome. Thank you”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review, Masina! We're thrilled our service was speedy and that the delivery arrived on time for the birthday. We appreciate your kind words and support. Warm regards, Team Watch Direct

Posted 6 days ago

“I've been buying from Watch Direct for a long time and have never had a bad experience. Easy ordering, fast shipping and top quality products. I just wish I could get a G790-2D for the same price 😉.”

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Posted 1 week ago

Thank you for your long-time support, Raymond! We’re thrilled you’re happy with ordering, shipping, and product quality. We’ll keep an eye out for that G790-2D deal for you :) Warm regards, Team Watch Direct

Posted 6 days ago

“Not very truthful about performance to expect from their item. Long wait time for delivery and no tracking etc. Would definitely not recommend them!”

Helpful Report

Posted 1 week ago

Dear H, We are very sorry to hear that the item did not meet your expectations. Regarding the performance and design of the clipper, we rely entirely on the manufacturer’s technical description, which lists this item as suitable for toenails. As a retailer, we do not provide our own opinions on product performance, but we do pass along the specifications provided to us. We will certainly share your feedback regarding the push bar and pressure required with the manufacturer. In relation to the delivery time, your order was sent via Australia Post (Tracking: 33BBG510067801000934508). Unfortunately, shipping into Western Australia has been facing significant external delays recently that are completely out of our control. We take your feedback seriously and assure you we are a legitimate business striving to provide the best service possible under difficult shipping conditions. Kind regards, Team Watch Direct

Posted 6 days ago

“Clean, polished website / online shopfront. Some good deals on offer with secure, expeditious (and free) postage. Bravo.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review, Ross! We’ve worked hard to ensure the website is clean and easy to navigate, so it’s wonderful to hear that you enjoyed the experience. We are also thrilled that your order arrived securely and quickly. Our team takes great pride in getting our deals into our customers' hands as efficiently as possible, and your feedback is a huge boost for us! We truly appreciate your support and look forward to seeing you back again soon. Warm regards, Team Watch Direct

Posted 6 days ago

“Prompt in response to my emails and keep me updated all the way.”

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Posted 2 weeks ago

Thank you for your wonderful review, Chris! We know how important it is to stay informed while waiting for an order, so we make it a priority to keep our communication lines open and our updates frequent. It’s wonderful to know that our efforts helped make your experience a smooth one. We truly appreciate your support and your recognition of our team's hard work. We look forward to assisting you again in the future! Warm regards, Team Watch Direct

Posted 6 days ago

“Watch direct were easy to deal with. Fast delivery, highly recommend.”

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Posted 2 weeks ago

Thank you for your wonderful review, Evan! We're glad to hear you found it easy and that delivery was fast. We appreciate your recommendation. Warm regards, Team Watch Direct

Posted 6 days ago

“Nice experience”

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Posted 2 weeks ago

Thank you for the great rating, Alkesh! We’re glad you had a nice experience. Warm regards, Team Watch Direct

Posted 6 days ago

“Ordered watch arrived promptly, which is unusual considering I live in the Northern Territory. NT - Not Today, Not Tomorrow nor Next Thursday.”

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Posted 2 weeks ago

Thank you for your wonderful review, Neall! We’re so glad you’re happy with the service. Wear your new timepiece in good health, and we hope to see you back again soon! Kind regards, Team Watch Direct

Posted 6 days ago

“Would not recommend as someone purchasing in the US - the hassle of filling out the customs sheet and paying over $100 more in tarriff fees was so not worth the broken watch that I received.”

Helpful Report

Posted 2 weeks ago

Dear Melissa, We completely understand your frustration and agree that the current US import tariffs are exceptionally high. These government-mandated fees and the required documentation are unfortunately beyond our control, but we certainly recognize the significant added cost and effort they now represent for our American customers. Kind regards, Team Watch Direct

Posted 6 days ago

“As per previous comments. Hit and miss”

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Posted 2 weeks ago

“Everything was fine, seller was absolutely helpful and i got my watch in the estimated time”

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Posted 2 weeks ago

Watch Direct is rated 4.6 based on 156 reviews