Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.66

4.7 Rating 226 Reviews

92 %

of reviewers recommend Watch Direct

4.7

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

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“Quick, great price and good communication.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review, Darren! We're glad you had a quick experience, great price, and good communication. Warm regards, Team Watch Direct

Posted 5 months ago

“The process of buying was seemless and very happy with the service. Very responsive on emails and helpful in person. They were happy to show me 7 or 8 different models in person for comparison that I requested. Very helpful. Thanks guys and keep up the great work.”

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Posted 1 day ago

“Very prompt delivery - use Australia Post (a trusted, carrier). WD dropped a star due to patronising marketing (they have an impressive product range at a reasonable price - they don't need to e-mail me re watch brands and models that are "running down and therefore I must need to know - not really!)”

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Posted 3 days ago

“best value retailer of the G shock and efficient delivery”

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Posted 4 days ago

“Fantastic”

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Posted 5 days ago

“The package dispatched on 15 April has never arrived. Despite reaching out, my enquiry received no response, and I was subsequently sent a review request without ever receiving a reply or the actual product.”

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Posted 5 days ago

“Great selection and a quick turnaround”

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Posted 6 days ago

“My favourite watch vendor at the moment. Andrew's attention to detail and after sales service is first class.”

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Posted 6 days ago

“Great price and quick delivery”

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Posted 6 days ago

“comes quick”

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Posted 1 week ago

“Great price. Transaction and delivery was quick - real quick. Got it two days later. Fantastic service. Thank you”

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Posted 1 week ago

“Excellent pricing, super fast dispatch and a great overall buying experience!”

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Posted 1 week ago

“As always, fantastic price, super-fast delivery and great service from Watch Direct. This was my second purchase, I also purchased a watch-ring from them previously. Items arrived in perfect condition and always packaged well.”

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Posted 1 week ago

“They are so amicable and cooperative. They have patience and always take care of their valuable customers.”

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Posted 1 week ago

“Solid watch, absolutely beautiful. The lack of an adjustable clasp made it a bit annoying... had to buy custom tools just to adjust the strap segments themselves.”

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Posted 1 week ago

“Prompt postage and great range. Genuine warranties. Prices can be higher but watch out for specials and store wide sales.”

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Posted 1 week ago

“Great service and prices, fast delivery to, I'll be back for sure! Watch out for their email sale alerts!!”

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Posted 1 week ago

“WATCHDIRECT was great from purchase to refund it was a seamless process”

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Posted 1 week ago

“Arrived within days of ordering”

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Posted 1 week ago

“Service was welcoming and accomodating. A bit hard to find their unit with limited signage but it was a nice experience overall.”

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Posted 2 weeks ago

“I was not impressed with the watch but I was super happy with watch direct. They sold the watch cheaper than rrp it arrived well packed the next day and communication was immaculate. Great store to deal with.”

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Posted 2 weeks ago

Watch Direct is rated 4.7 based on 226 reviews