Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.63

4.6 Rating 156 Reviews

90 %

of reviewers recommend Watch Direct

4.6

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very truthful about performance to expect from their item. Long wait time for delivery and no tracking etc. Would definitely not recommend them!”

Helpful Report

Posted 1 week ago

Dear H, We are very sorry to hear that the item did not meet your expectations. Regarding the performance and design of the clipper, we rely entirely on the manufacturer’s technical description, which lists this item as suitable for toenails. As a retailer, we do not provide our own opinions on product performance, but we do pass along the specifications provided to us. We will certainly share your feedback regarding the push bar and pressure required with the manufacturer. In relation to the delivery time, your order was sent via Australia Post (Tracking: 33BBG510067801000934508). Unfortunately, shipping into Western Australia has been facing significant external delays recently that are completely out of our control. We take your feedback seriously and assure you we are a legitimate business striving to provide the best service possible under difficult shipping conditions. Kind regards, Team Watch Direct

Posted 6 days ago

“Im very disapointed about watch direct. My DW watch does not work at all.”

Helpful Report

Posted 1 month ago

“Extremely disappointed. Product listed as in stock on line and ordered for birthday. 2 days later received email saying unavailable. Would not use again nor recommend.”

Helpful Report

Posted 2 months ago

“Well I ordered a watch 2 weeks ago, they sent the wrong watch. 2 weeks later still waiting for correct watch.”

Helpful Report

Posted 2 months ago

“It arrived Brocken but that was because of the packing of bangle inside of box bracelet was amazing just disappointed it was broken”

Helpful Report

Posted 2 months ago

“don't forsee me purchasing again online with them because i'm afraid it will be wrong again”

Helpful Report

Posted 3 months ago

“Not good at all”

Helpful Report

Posted 3 months ago

Dear Nav, Thank you for taking the time to share your feedback, even though it seems we fell short of your expectations. We're truly sorry to hear that your experience was not good at all. Could you please share more details about the specific issues you faced? We genuinely want to understand how we can improve and make things right for you. Looking forward to your response! Kind regards, Team Watch Direct

Posted 3 months ago

Watch Direct is rated 4.6 based on 156 reviews