Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.63

4.6 Rating 156 Reviews

90 %

of reviewers recommend Watch Direct

4.6

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not recommend as someone purchasing in the US - the hassle of filling out the customs sheet and paying over $100 more in tarriff fees was so not worth the broken watch that I received.”

Helpful Report

Posted 2 weeks ago

Dear Melissa, We completely understand your frustration and agree that the current US import tariffs are exceptionally high. These government-mandated fees and the required documentation are unfortunately beyond our control, but we certainly recognize the significant added cost and effort they now represent for our American customers. Kind regards, Team Watch Direct

Posted 6 days ago

“Customs issues”

Helpful Report

Posted 2 months ago

Dear Malinda, Thank you for sharing your feedback. We’re sorry to hear about the customs issues you experienced. Could you please provide more details about the situation and your order number? We’d like to investigate and assist you in resolving this as quickly as possible. Looking forward to your response. Kind regards, Team Watch Direct

Posted 2 months ago

Watch Direct is rated 4.6 based on 156 reviews