Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.68

4.7 Rating 269 Reviews

92 %

of reviewers recommend Watch Direct

4.7

Based on 269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery - use Australia Post (a trusted, carrier). WD dropped a star due to patronising marketing (they have an impressive product range at a reasonable price - they don't need to e-mail me re watch brands and models that are "running down and therefore I must need to know - not really!)”

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Posted 1 month ago

“Solid watch, absolutely beautiful. The lack of an adjustable clasp made it a bit annoying... had to buy custom tools just to adjust the strap segments themselves.”

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Posted 1 month ago

“Fast delivery and great service”

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Posted 2 months ago

“Item arrived promptly and in perfect condition. Very happy thanks.”

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Posted 2 months ago

“The manual needs to be simplified. Maybe a video.”

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Posted 3 months ago

“Helpful , good service when l contacted the company asking how to shorten the strap and use the catch”

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Posted 4 months ago

“WatchDirect.com.au offers a decent range of watches at competitive prices, making it easy to find something that fits your budget. My experience with them was straightforward—service was fine, and the shipping was pleasantly quick. Overall, they’re a solid option if you’re looking for a watch retailer that gets the basics right.”

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Posted 4 months ago

“Watch arrived quickly and well packed”

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Posted 4 months ago

“Happy with the product that I was sold and the way the website is setup.”

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Posted 4 months ago

“Fast and prices were reasonable”

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Posted 5 months ago

“Took a bit longer to arrive than expected”

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Posted 5 months ago

Thank you for your review, Karen! We appreciate your patience and will pass along your notes about delivery times to our team. Warm regards, Team Watch Direct

Posted 5 months ago

“Simple to use, pretty good selection”

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Posted 5 months ago

“Would prefer you check your watches before sending”

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Posted 5 months ago

“Delivery was prompt and it arrived packaged well. I was disappointed that the watch didn’t come with the extra white leather band as was advertised but watchedirect did rectify the issue, sourcing the leather band for me.”

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Posted 6 months ago

“One of the best dealer with all branded watches and good offer in Australia”

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Posted 6 months ago

“Prompt delivery”

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Posted 6 months ago

“Easy ordering and navigation of web site.”

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Posted 8 months ago

“No problems”

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Posted 8 months ago

“get better pickers”

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Posted 9 months ago

Watch Direct is rated 4.7 based on 269 reviews