Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.68

4.7 Rating 269 Reviews

92 %

of reviewers recommend Watch Direct

4.7

Based on 269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and the watch arrived in good condition. I just wish the postage didn’t take so long. I live in WA and had hoped for a DHL or UPS type option on Postage.”

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Posted 1 month ago

“Shopping experience was seamless, delivery within Sydney fast. The watch price was really good too.”

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Posted 1 month ago

“Excellent time frame from buy to delivery.”

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Posted 1 month ago

“The process of buying was seemless and very happy with the service. Very responsive on emails and helpful in person. They were happy to show me 7 or 8 different models in person for comparison that I requested. Very helpful. Thanks guys and keep up the great work.”

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Posted 1 month ago

“Very prompt delivery - use Australia Post (a trusted, carrier). WD dropped a star due to patronising marketing (they have an impressive product range at a reasonable price - they don't need to e-mail me re watch brands and models that are "running down and therefore I must need to know - not really!)”

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Posted 1 month ago

“best value retailer of the G shock and efficient delivery”

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Posted 1 month ago

“Fantastic”

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Posted 1 month ago

“The package dispatched on 15 April has never arrived. Despite reaching out, my enquiry received no response, and I was subsequently sent a review request without ever receiving a reply or the actual product.”

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Posted 1 month ago

“Great selection and a quick turnaround”

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Posted 1 month ago

“My favourite watch vendor at the moment. Andrew's attention to detail and after sales service is first class.”

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Posted 1 month ago

“Great price and quick delivery”

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Posted 1 month ago

“comes quick”

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Posted 1 month ago

“Great price. Transaction and delivery was quick - real quick. Got it two days later. Fantastic service. Thank you”

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Posted 1 month ago

“Excellent pricing, super fast dispatch and a great overall buying experience!”

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Posted 1 month ago

“As always, fantastic price, super-fast delivery and great service from Watch Direct. This was my second purchase, I also purchased a watch-ring from them previously. Items arrived in perfect condition and always packaged well.”

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Posted 1 month ago

“They are so amicable and cooperative. They have patience and always take care of their valuable customers.”

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Posted 1 month ago

“Solid watch, absolutely beautiful. The lack of an adjustable clasp made it a bit annoying... had to buy custom tools just to adjust the strap segments themselves.”

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Posted 1 month ago

“Prompt postage and great range. Genuine warranties. Prices can be higher but watch out for specials and store wide sales.”

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Posted 1 month ago

“Great service and prices, fast delivery to, I'll be back for sure! Watch out for their email sale alerts!!”

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Posted 1 month ago

“WATCHDIRECT was great from purchase to refund it was a seamless process”

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Posted 1 month ago

Watch Direct is rated 4.7 based on 269 reviews