“Wow!! Waterdrop’s customer service is just a 10/10! My old carafe lid ended up shattering out of no where & they kindly sent me a brand new one! Thank you so much guys!”
“This is a lovely carafe, but it's way too delicate for everyday use. The lid arrived broken, and before I could even email customer service, the carafe itself broke. If you're using it for storage and won't touch it, it's a nice piece, but don't buy it if you want to use it regularly.”
